Shipping policy

Shipping Policy

Order Processing

All orders are handcrafted, bottled, and packaged by a single maker. Please allow 2–4 business days for processing before your order ships. During high‑volume periods, processing may extend to 5–7 business days. You will receive a confirmation email once your order has been prepared for shipment.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected service. Free shipping promotions, when available, will automatically apply if your order meets the required conditions.

Shipping Methods

Orders are shipped through USPS, UPS, or FedEx, depending on the most reliable and cost‑effective option for your region. Transit times typically range from 3–7 business days within the United States. International delivery times vary by destination.

Tracking Information

A tracking number will be emailed to you once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Shipping Restrictions

Due to carrier regulations, certain fragrance products containing alcohol may have shipping limitations or may not be eligible for international delivery. Oil‑based fragrances typically ship without restrictions.

Lost, Delayed, or Damaged Packages

If your package is lost or arrives damaged, contact me within 7 days of delivery. I will assist with filing a claim and provide a replacement or store credit when applicable. Please note that once a package is marked “Delivered,” responsibility transfers to the customer.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.